About us

Privacy Policy

Contents

  1. Introduction
  2. What Are Personal Data?
  3. What Personal Data Do We Process About You and Why?
  • 3.1 When you book a stay with us by phone
  • 3.2 When you book a stay or purchase a gift card through our online service
  • 3.3 When you connect to Skärets Krog’s Wi-Fi or use our website
  • 3.4 When we have a legal obligation
  1. How Long Do We Retain Your Personal Data?
  2. With Whom Do We Share Your Personal Data?
  3. How Do We Protect Your Personal Data?
  4. Cookies
  5. Your Rights
  6. How to Object to Electronic Direct Marketing
  7. Contact Information
  8. Updates to This Privacy Notice
  1. Introduction
    This Privacy Notice explains how Skärets Krog processes your personal data and outlines your rights. This information is intended for individuals who
  • Are a guest of ours – when you book a stay, request a quote for a stay, or purchase a gift card
  • Visit our website or our social media platforms

Your privacy is important to us. We are therefore committed to ensuring that any personal data collected about you is stored and handled in a safe and secure manner, and in accordance with data protection legislation.

2. What are personal data?
Personal data refers to any information that can directly or indirectly be linked to you, such as your name, image, personal identity number, IP address, as well as your travel and purchase history.

  1. What Personal Data Do We Process About You and Why?
    In this section, we explain how your personal data is used to enable us to provide you with relevant experiences, services, and offers.

3.1 When you book a stay/gift card/quote with us by phone
We process the following information that you provide to us yourself:
Your name (and the name of any accompanying traveler) and your contact details, such as email address and phone number.”**

3.2 When you book a stay/gift card/quote with us online
We process the following information that you provide to us yourself:
*Your first and last name (and the name of any accompanying traveler), as well as your contact details, such as email address and phone number.
*Street address, postal code, city, and country.
*Bank account number for payment.

We process your personal data in order to:

*Identify you as a guest, e.g. at check-in.
*Charge you for the stay/gift card.
*Manage and deliver what you have booked, e.g. by email, by providing your booking (booking confirmation) or the product (gift card) you have purchased.
*Legitimate interest assessment to provide information about our services and products, for example via email and SMS.
*Send a guest survey after your stay with us to gather feedback on your experience.
*When invoicing, we also process your personal data together with our payment service provider.

Retention period: We retain your personal data for up to 36 months after your stay, among other things as a basis for handling any complaints.

3.3 When you visit our website
When you visit our website, we process:

*Information about how you interact with and use our website, for example when booking a stay.
*Information about your visits to our websites, through so-called cookies.

Legal basis for the processing: We process your personal data based on a legitimate interest assessment, for our legitimate interests in maintaining, testing, and improving our digital tools and services.
Retention period:We retain your personal data for 180 days after you have used our digital channels.

3.4 When we have a legal obligation
In addition to what is described in the points above, we may in some cases process your personal data when we are required to do so by law, for example due to our accounting obligations or upon request from a public authority.
Legal basis: When we process your personal data because we are required to do so by law, we do so on the basis of a legal obligation.

  1. How Long Do We Retain Your Personal Data?
    Your personal data is only stored for as long as necessary to fulfil the purposes of the processing, or for as long as we are required to retain it by law. After that, your data is securely deleted or anonymised so that it can no longer be linked to you.
  2. With whom do we share your personal data?
    Skärets Krog never sells your data to third parties. However, we may disclose your personal data to the following categories of recipients:
  • Suppliers, such as those providing IT services or carrying out payment processing and credit checks on behalf of ME.
  • Travel operators who carry out part of your booked trip
  • Your bank when you authenticate using BankID or pay by card or Swish
  • Other recipients where required by law, other regulations, or a decision by a public authority

Recipients that process personal data on our behalf must always enter into a so-called data processing agreement with us, in order for us to ensure that your data is handled correctly and securely. When your personal data is shared with a recipient that acts as an independent data controller, such as a public authority or a bank, the recipient’s privacy policy and information on personal data processing apply.

  1. How Do We Protect Your Personal Data?
    Your privacy is important to us, and we therefore place security at the forefront. We take measures to protect your personal data in accordance with the General Data Protection Regulation (GDPR) and established information security guidelines. This means that we have procedures and rules in place for data protection, for example that we transfer your data securely and ensure that employees only have access to the information they need to perform their work. We also log activities in our IT systems and archive data without searchability when your personal data must be stored for a longer period (for example under the Accounting Act).
  2. COOKIES
    “When you visit our website, we may also collect information about you by using so-called cookies.

Cookies

A cookie is a small text file that is sent from our web server and stored on your computer. The cookie itself does not contain any personal information, such as your email address or name, but is used solely to make it easier for you to use our website. It will also not affect your computer in any way. There are two types of cookies. One is called session cookies. These are temporarily stored in your computer’s memory while you are browsing the site and are deleted when you close your web browser.

When you browse our website and visit pages containing skaretskrog.se, session cookies are used in, for example, forms. This means that your information is temporarily saved if you have filled it in on a page and then need to go back one page. In this way, you do not have to re-enter all your details.

The other type of cookie stores a file on your computer for a longer period. We use this to make it easier for you when you revisit skaretskrog.se.

Our cookies are also used to obtain reliable statistics about our visitor traffic, which helps us not only maintain but also improve the services we offer our visitors. We will not use cookies for any other commercial purposes.

The Skärets Krog website uses Google Analytics from Google as an analytics tool as well as Facebook. These services also use cookies. For example, Facebook uses cookies to show you which of your friends already like us on Facebook.

Our cookies are therefore intended to facilitate both you as a visitor and us. If you continue to use our website without changing your settings, we assume that you have no objections to receiving our cookies.

  1. Your rights
    You have certain rights under data protection legislation. If you wish to exercise any of your rights, you can contact us using the contact details in the next section.
  • Access to your personal data– You have the right to receive confirmation as to whether we process your personal data and to obtain a copy of the personal data we process about you.
  • Request rectification– You have the right to have inaccurate personal data corrected.
  • Request erasure – you have the right, under certain circumstances, to have your personal data deleted.
  • Object to processing based on our legitimate interests and to processing for direct marketing purposes.– You have the right to object to the processing of your personal data or to request that the processing be restricted
  • Right to data portability –You have the right to request that your personal data be transferred from us to another company, authority, or organisation. This right is limited to data that you have provided to us yourself.

If you would like to learn more about data protection legislation and your rights, you can read more here
http://eur-lex.europa.eu/legal-content/SV/TXT/?uri=CELEX:32016R0679
If you believe that our processing of your personal data is not carried out in accordance with data protection legislation, we kindly ask you to contact us, see the contact details section below. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection, which is the supervisory authority.

  1. How to Object to Electronic Direct Marketing
    We may use your email address or mobile number for direct marketing. If you do not want us to use your email address or mobile number for direct marketing, you are welcome to contact us, and we will apply a so-called marketing opt-out (suppression) to your personal data.

In that case, please contact us as follows:

Mail: info@skaretskrog.se
Phone: 0523-32317
Org: 556717-4965
Company: Goldrest Ab
Adres: Sälebådsvägen 41 b, 456 50 Smögen